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How to get welfare benefits advice

Face to face

For information on benefits advice sessions around the county see our advice sessions page49.

 

Useful contacts

Directgov

Good information on a range of public services and benefits www.direct.gov.uk

 

Department for work and pensions

Benefit enquiry line
Telephone: 0800 88 22 00
Textphone: 0800 24 33 55

Information about policies and strategies aimed at people on benefits, out of work, receiving a pension etc. www.dwp.gov.uk

 

HM Revenue and Customs

Tax credit
Telephone: 0845 300 3900
Textphone: 0845 300 3909

Pension credit
Telephone: 0800 99 1234
Textphone: 0800 169 0133

Provides personal finance information such tax codes, national insurance contributions etc. www.hmrc.gov.uk

 

Citizens Advice

Free, independent and confidential advice to help people resolve their legal, money and other problems.
Telephone: 0115 938 8050  Web: www.adviceguide.org.uk

 

Age UK

Range of information aimed at older people.
Telephone: 0800 169 6565
Web: www.ageuk.org.uk

 

Carers UK

Information aimed at carers.
Telephone: 0808 808 7777
Web: www.carersuk.org/Information/Financialhelp

 

Shelter

Information on housing issues.
Telephone: 0808 800 4444
Web: http://england.shelter.org.uk/get_advice

 

Community legal advice

Free, confidential advice on benefits and other legal issues. Searchable directory of local advice providers.
Telephone: 0845 345 4345
Web: www.communitylegaladvice.org.uk

 

Benefits and Work

Useful information on social security benefits
Telephone: 01297 553 436
Web: www.benefitsandwork.co.uk

 

Neighbouring areas

Nottingham City Council
Telephone: 0115 955 5555
Web: www.nottinghamcity.gov.uk

Derbyshire County Council
Telephone: 0845 120 2985
Web: www.derbyshire.gov.uk/Social_health/benefits_and_rights

Lincolnshire County Council
Telephone: 01522 552 222
Web: www.lincolnshire.gov.uk

Leicestershire County Council
Telephone: 0116 232 3232
Web: www.leics.gov.uk/welfare_rights

North Lincolnshire Council
Telephone: 01724 296 296
Web: www.northlincs.gov.uk

Sheffield City Council (South Yorkshire)
Telephone: 0114 272 6444
Web: www.sheffield.gov.uk/welfare-rights-and-benefits-advice