Emergency contacts

The following phone numbers should be used only in emergencies when our Customer Service Centre (08449 808080) is unavailable. For all other enquiries please call later.

During office hours (8am - 5pm)

If you urgently need to speak to someone during office hours regarding:

• the welfare of a child, tel: 01623 433433
• the welfare of an adult, tel: 01623 434904
• a genuine highways emergency:
  Broxtowe, Gedlingand Rushcliffe tel: 0115 977 2213
  Bassetlaw, Mansfield and Ashfield, Newark and Sherwood tel: 01623 52 00 21
  
  

If a person is in immediate danger of harm call 999.

Out of office hours (5pm - 8am)

If you urgently need to speak to someone out of office hours regarding:

Social Care Emergencies

Examples of emergencies include:

• you suspect a child is being abused
• you suspect a vulnerable adult is being abused
• you come across someone who seems to be having a mental health crisis
• your home care worker has not arrived and you need help to get into bed.
  
  

Please phone our Emergency Duty Team on tel: 0300 456 4546.

If a person is in immediate danger of harm call 999.

Highways Emergencies

Examples of emergencies include:

• streetlight with exposed wires
• tree fallen in the road
  
  

Registration services   

For emergency registrations such as:

• Special marriage licences (death-bed marriages) where health has suddenly deteriorated
• Sundown funeral death registration.

tel: 0115 977 3674

Alternatively...

You may be able to find out the information you need on our website by using our site search or A-Z of services, which are available on every page.